Terms of purchase
Trader identity
Store name: Aldestore
Operated by: Cim Eric Alexander Aldeman Haara
Organisation number: 950126-9410
VAT number: SE950126941001
Business address: Mattila 200, 953 91 Haparanda, Sweden
Email: hello@aldestore.se
Phone: +358 44 954 6458
Website language: English
Customer service language: English
1. Store and trader
These terms apply to all purchases at Aldestore (aldestore.se). Aldestore is a trading name operated by the sole trader named below. Contact details for customer service are stated on our contact page and in these terms.
2. How the contract is formed
A binding contract is formed when you complete checkout and we send you an order confirmation by email. If a product is unavailable or an obvious pricing error has occurred, we may cancel the order and refund you in full.
3. Prices
Prices are shown in US dollars (USD). The price that applies is the price shown at checkout when you confirm the order.
4. Sales tax
Applicable sales tax may be calculated at checkout based on the delivery destination and our tax obligations. Aldestore only accepts delivery addresses within the United States.
5. Payment
Payments are processed through Shopify's secure checkout with the payment methods presented there. Aldestore does not store your card details.
6. Order confirmation
You receive an order confirmation by email after payment. If you do not receive it, check your spam folder and then contact us.
7. Processing time
Orders are prepared for dispatch within 1–3 business days after payment is confirmed.
8. Delivery and shipping charges
Free standard shipping within the United States. Orders are normally prepared within 1–3 business days. After dispatch, standard delivery normally takes 7–15 business days. Some products are fulfilled by external logistics and supplier partners and may be dispatched from outside the United States, so items in one order may arrive separately.
9. 14-day returns
Aldestore offers a voluntary 14-day return window: you can request a return within 14 days of receiving your order. Full details are in our return policy and on our return request page.
10. Returns and refunds
To start a return, contact us with your order number or use the online return request form. Refunds are made to the original payment method in line with our return policy.
11. Faulty, damaged or incorrect products
If an item is faulty, damaged in transit or not what you ordered, contact us with your order number and photos. We then cover return shipping and provide a replacement or a full refund.
12. Complaints
Complaints are handled by email at hello@aldestore.se. Describe the issue, include your order number and attach photos where relevant. We reply within 1–3 business days.
13. Your delivery information
Your delivery address, contact details and order information are used only to process and ship your order. We share them with our logistics and supplier partners solely to the extent needed to fulfil your order, and never for any other purpose.
14. Personal data
Personal data is processed as described in our privacy policy.
15. Seller and applicable law
Aldestore is operated by a business registered in Sweden (see trader identity below). Nothing in these terms limits any consumer rights that cannot be waived under the laws of your state of residence.
16. Disputes
Contact us first — most cases are solved by email at hello@aldestore.se.